Service Outage
Sunday, November 11, 2007 at 10:34AM
Widgetbox in Resources

We had a service outage early this morning, Pacific Time (PST).



  1. Our hosting provider, Rackspace, lost power in their Dallas Fort Worth data center for 3 hours.


  2. All of our servers were down for that time.


  3. For
    one hour after the power outage, our gallery -- but not the widgets on your web pages -- was showing errors until the data center and our servers were fully
    back online.




We are fully operational now.  We and Rackspace continue to research the problem.

We're working on a topology that will prevent a single-data center power outage from causing such a problem in the future.

We deeply apologize for this interruption in service.  If you have any additional issues, questions
or concerns, please contact us. 


Article originally appeared on Widgetbox Blog (http://blog.widgetbox.com/).
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